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Essity Privacy Policy

Essity AB and its subsidiaries and affiliates (collectively “Essity” or "we" or "us") are committed to respect your information and takes data privacy seriously. This Privacy Policy describes how Essity collect, use, disclose, store, and otherwise process information that you provide to us through our websites.

  1. 1.       Categories of personal data and processing purposes

Metadata

You may use our website or app without providing any personal data about you. In this case, Essity will collect only the following metadata that result from your usage:

Referral page, data and time of access, data volume transmitted, status of transmission, type of web browser, IP-address, operating system and interface, language and version of browser software.

Your IP-address will be used to enable your access to our website or app. Once the IP-address is no longer necessary for this purpose, we will shorten your IP-address by removing the last octet of your IP-address. The metadata, including the shortened IP-address will be used to improve the quality and services of our website or app by analyzing the usage behavior of our users.

Account

If you create an account on/in our website or app, you may be asked to provide personal data about you, for example: Name, postal address, email address, selected password, telephone number, bank account details, credit card details, invoicing and delivery address, interests in certain products/services (voluntary), request to receive marketing emails (voluntary). Essity processes such personal data for purposes of providing our services to you, to provide you with marketing materials to the extent permitted by applicable law, and to analyze your interests for marketing purposes.

Product Orders

If you order a product via our website or app, Essity collects and processes the following personal data about you: Your account data, type and amount of product, purchase price, order date, order status, product returns, customer care requests. Essity processes such personal data for purposes of carrying out the contractual relationship and the product order, providing customer care services, compliance with legal obligations, defending, establishing, and exercising legal claims, and tailored marketing.

Sweepstakes:

If you participate in a sweepstake, Essity collects and processes the following personal data about you: Name, postal address, email address, date of entry, selection as winner, prize, answer to quiz. Essity processes such personal data for purposes of carrying out the sweepstake, informing the winner, delivering the price to the winner, carrying out the event, and marketing.

Health Data:

By ordering some products, Essity may collect and process also information about health conditions as implied by product order. Health data are sensitive data and Essity is taking all necessary steps to protect such sensitive data as legally required. In addition to consent, and when applicable in accordance with local legislation, Essity may collect and process health data for the purposes of carrying out the contractual relationship and the product order, providing customer care services, compliance with legal obligations, defending, establishing, and exercising legal claims, and tailored marketing.

 

  1. 2.       Third Parties
  • Transfer to service providers

Essity may engage external service providers, who act as a data processor of Essity, to provide certain services to Essity, such as website service providers, marketing service providers or IT support service providers. When providing such services, the external service providers may have access to and/or may process your personal data.

We request those external service providers to implement and apply security safeguards to ensure the privacy and security of your personal data.

  • Other recipients

Essity may transfer - in compliance with applicable data protection law - personal data to law enforcement agencies, governmental authorities, legal counsel, external consultants, or business partners. In case of a corporate merger or acquisition, personal data may be transferred to the third parties being involve in the merger or acquisition.

  • International transfers of Personal Data

The Personal Data that we collect or receive about you may be transferred to and processed by recipients, including agents in the same company group, which are located abroad, including inside or outside the European Economic Area ("EEA"). The countries include those which provide an adequate level of data protection from a European data protection law perspective or the applicable local law perspective. Essity will take all necessary measures to ensure that transfers out of the EEA, or out of other original territories, are adequately protected as required by applicable data protection law. With respect to transfers to countries not providing an adequate level of data protection, we base the transfer on appropriate safeguards, such as standard data protection clauses adopted by the European Commission or by a supervisory authority, approved code of conducts together with binding and enforceable commitments of the recipient, other local legislation transfer mechanisms such as specific contractual clauses and binding corporate rules, or approved certification mechanisms together with binding and enforceable commitments of the recipient. You can ask for a copy of such appropriate safeguards by contacting us as set out in Sec. 7 (Contact us) below.

 

  1. Legal basis for the processing

We may carry out the processing of your personal data on the following legal basis, when applicable according to the local legislation:

 

  • You have given your consent to the processing of your data for one or more specific purposes.
  • The processing is necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering a contract.
  • The processing is necessary for compliance with a legal obligation to which we are subject to.
  • The processing is necessary to protect your vital interests of you or of another natural person.
  • The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.
  • The processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of you which require protection of personal data, in particular if you are a child.
  • Other applicable legal basis for data processing, especially provisions set out by member state law.

 

We may carry out the processing of your sensitive personal data on the following legal basis, when applicable according to the local legislation:

 

  • You have given your explicit consent to the processing of your sensitive personal data for one or more specific purposes.
  • The processing is necessary for the purposes of carrying out the obligations and exercising specific rights of Essity or of the data subject in the field of employment and social security and social protection law.
  • The processing relates to personal data which are manifestly made public by the data subject.
  • The processing is necessary for the establishment, exercise, or defense of legal claims or whenever courts are acting in their judicial capacity.
  • The processing is needed for the compliance with legal obligations

The provision of your personal data is required by a statutory or contractual obligation, or necessary to enter into a contract with us or to receive our services/products as requested by you, or simply voluntary for you.

Not providing your personal data may result in disadvantages for you, e.g., you may not be able to receive certain products and services. However, unless otherwise specified, not providing your personal data will not result in legal consequences for you.

 

  1. 4.       What rights do you have and how can you assert your rights?

If you have declared your consent regarding certain collecting, processing, and use of your personal data, you can revoke this consent at any time with future effect. Further, you can object to the use of your personal data for the purposes of marketing without incurring any costs other than the transmission costs in accordance with the basic tariffs.

Pursuant to the applicable data protection law you have the right (i) to request access to your personal data, (ii) to request rectification of your personal data, (iii) to request erasure of your personal data, (iv) to request restriction of processing of your personal data, (v) to request data portability, (vi) to object to the processing of your personal Data (including objection to profiling), and (vii) to object to automated decision making (including profiling).

To exercise your rights please contact us as stated under Sec. 7 (Contact us) below.

In case of complaints, you also have the right to lodge a complaint with the competent data protection supervisory authority.

 

  1. 5.       Cookies and other tracking technologies

This website or app uses cookies. To improve your use and experience of the website or app, we work with partners for advertising on social networks. We also work for online advertising networks such as Google Ads and Google Analytics.

Analytics cookies allow us to analyze our performance to offer you a better online experience and evaluate the efficiency of our campaigns. Personalization cookies give you access to a customized experience of our website with usage-based offers and support. Advertising cookies are placed by third-party companies processing your data to create audiences lists to deliver targeted ads on social media and the internet. These cookies and tracking technologies are only used with your consent. You may freely give, refuse, or withdraw your consent at any time.

 

For further information please visit our Cookie Policy.

  1. How long do we keep your Personal Data?

Your personal data will be retained as long as necessary to provide you with the services and products requested. Once our relationship has come to an end, we will either delete your personal data or anonymize your personal data, unless statutory retention requirements apply (such as for taxation purposes). We may retain your contact details and interests in our products or services for a long period of time if Essity is allowed to send you marketing materials. Also, we may be required by applicable law to retain certain of your personal data for a period of 10 years after the relevant taxation year. We may also retain your personal data after the termination of the contractual relationship if your personal data are necessary to comply with other applicable laws or if we need your personal data to establish, exercise or defend a legal claim, on a need-to-know basis only. To the extent possible, we will restrict the processing of your personal data for such limited purposes after the termination of the contractual relationship.

  1. Additional information for consumers in the United States

Consumers who reside in US states with dedicated state data protection laws (the “Supplemental States”) are also subject to Essity Supplemental State Privacy Policy, which can be accessed here Supplemental State Privacy Policy

 

  1. Updates to our Privacy Policy:

We may need to update our Privacy Policy. The latest version of our Privacy Policy is always available on our website.

 

  1. Contact Us

If you want to exercise your data subject rights or if you have any other questions concerning this Privacy Policy, please submit/email your request to:

 

dataprivacy@essity.com

 

Essity Aktiebolag (publ), Compliance&Ethics Team, P.O. Box 200, SE-101 23 Stockholm, Sweden

 

 

This Site uses cookies so this section gives you details of how cookies are used and how you can control whether to keep or delete cookies.
 

What is a cookie? 

Pieces of information transferred to your computer’s hard disk from a website are known as ”cookies”. 
 
They are not computer programs, just small information files which allow websites to store and access information about a user’s browsing patterns. 
 
Most websites use cookies because they are part of the toolbox which makes the Internet a great experience for users. Cookies allow websites to deliver personalized services (for example, remembering a login, keeping products in a shopping basket or showing content which is relevant). 
 
There are different types of cookies: temporary cookies (or session cookies) are erased when the browser closes; persistent cookies are not erased but stay until they are actively erased or they expire (which is dependent on how long the website has programmed the cookie to last). 
 

How to delete a cookie? 

Most browsers are automatically set to accept cookies. 
 
You may disable cookies on your browser, but remember that if you do, you may lose many features which are needed to enable the website to work properly. 
If you’d like more detailed information about cookies, please visit www.aboutcookies.org which contains comprehensive and independent information about how to disable cookies using browser settings, and how to delete cookies already on your computer. 
 
To delete cookies from your mobile phone you will need to consult your phone manual. 
 

List of TENA Cookies 

So that we can provide you with a personalized experience this Site uses cookies. Each time you use the Site, cookies are transferred and/or accessed. The types of cookies are listed below. 

Cookie Name Purpose Type 1/2/3 Party Cookie Life Span
_gid
Web Analytics
Performance 1st 24 Hours
_gat_UA-84029425-1
Web Analytics
Performance 1st 1 Min
__atuvc AddThis share function Functional 1st 2 years
__atuvs AddThis share function Functional 1st 30 Mins
ASP.NET_SessionId Session Management Functional 1st Session
_ga Web Analytics Performance 1st 2 years
di2 Add this share function Functional 1st 2 years
loc Add this share function Functional 1st 2 years
mus Add this share function Functional 1st 2 years
uid Add this share function Functional 1st 2 years
um Add this share function Functional 1st 2 years
uvc Add this share function Functional 1st 2 years
vc Add this share function Functional 1st 2 years
JSESSIONID Session Management Functional 1st Session
cookiebar Acceptance of cookies Functional 1st 7 days
bt2 Add this share function Functional 1st ~ 9 Months

 
Functionality Cookies
These cookies allow a website to remember choices that you make (such as your name, language or region) and provide enhanced, personalized features. The information these cookies collect may be anonymous and they cannot track your browsing activity on other websites. 
 
Performance Cookies 
These cookies collect information about how users use a website, for instance which pages visitors go to most, and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and is therefore anonymous. It is only used to improve how a website works. 
 
Targeting or Advertising Cookies
These cookies are used to deliver advertising that is more relevant to you and your interests. They are also used to limit the number of times you see an advertisement, as well as help measure the effectiveness of the advertising campaign. They are placed by our advertising networks with TENA’s permission. They remember that you have visited a website and this information is shared with other organizations such as the advertisers. Often, targeting or advertising cookies will be linked to site functionality provided by the other organization.
 
AddThis
Our pages use AddThis (a tool for integrating various Social Media sites like Facebook, Twitter, LinkedIn etc) which may set a number of cookies on your computer. For more information on what cookies AddThis uses, please refer to the AddThis privacy policy (www.addthis.com/privacy/privacy-policy). 
 

Accepting the Terms of Use

By accepting the Terms of Use as well as by accessing and using the Site, you consent to the use of the cookies.  You may also consent to our use of cookies by the settings you have made in your web browser.

Date: June, 2021

Do Not Sell My Personal Information

Notice to California Residents

If you are a California resident, the California Consumer Privacy Act (“CCPA”) provides you with a right to opt-out of the “sale” of your personal information to third parties. A “sale” of personal information is broadly defined to include transfers of personal information for monetary or other valuable consideration. TENA (together with its affiliates, “Essity”) shares certain personal information collected through this website with third parties under circumstances that might be deemed a “sale” under the CCPA when we allow third party technology partners to use cookies and other technologies to collect your information and present advertising messages based on your preferences and to help us identify other users likely to be interested in our products and services.

You can also opt-out of the use of your personal information for interest-based advertising in the following ways:

  • Visit the Digital Advertising Alliance (“DAA”) and/or Network Advertising Initiative (“NAI”) websites where you can opt-out of interest-based ads served by participating DAA and NAI members. Note, however, that not all advertising providers participate in the DAA and NAI. In addition, if you opt-out, you may still see online advertising from Essity and third parties, but the ads may be less relevant to you
  • Block third party cookies in your browser settings.
  • Use privacy browsers or ad-blocking browser plug-ins that let you block advertising trackers.

The opt-outs are device and browser based. Because the information being shared relates to your device ID and/or browser ID, you will need to opt out on each device and each browser. Opt-outs may be stored via cookies. If you clear cookies, or if your browser blocks cookies, your opt-out cookie may no longer be available so your opt-out choices can not to be honored. If you opt-out, Essity may still use your personal information to deliver contextual advertising or for non-interest based advertising purposes, such as analytics.

You can contact us at dataprivacy@essity.com to learn more about how to exercise your right to opt-out. Review our Global Privacy Policy and California Privacy Notice for more information about Essity’s privacy practices and your rights.

Contact us
If you have questions regarding this Privacy Notice, please contact us: